The Consumer Protection Measures Act sets out the minimum requirements to ensure adequate consumer protection.
The President of South Africa signed the Consumer Protection Act on 24 April 2009 and it was published in the government gazette on 29 April 2009 and will operate from 31 March 2011.
The general theme of the Act is to protect the poor and vulnerable, less educated and informed consumer vis-à-vis big business.
- Application of the Act
1.1 The definition of consumer not only includes the person, to whom goods or services are promoted or supplied, but also
the actual user of goods or the recipient or beneficiary of services.
1.2 In terms of section 5 of the Act, certain transactions will be excluded from the application of the Act.
1.2.1 goods or services supplied to the State (where the State is the consumer)
1.2.2 goods or services where the consumer is a juristic entity whose asset value or annual turnover at the time of the
transaction, equals or exceeds the threshold value determined by the Minister. The Department of Trade and
Industry have now set this value at R2 million.
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